General Aviation Outreach & Communications Services

Neighbors of a general aviation airport usually can’t buy an airline ticket there, which makes the airport’s value harder to see and the overflights easier to notice. Specialized outreach explains what the airport does for the community, answers noise concerns, and handles the public involvement that comes with a master plan update or a change to flight procedures. It all goes more smoothly with a partner who has done it before.

General aviation is a specialty here, not a sideline. We run open houses, build project websites for planning studies, and turn technical reports into something a neighbor or council member can follow. Current GA work includes Hayward, Reno-Stead, the San Mateo County airports and Los Angeles County’s five-airport system. The aviation knowledge is already there, so you aren’t paying us to learn your airport.

Two ways in: we build a noise program from the ground up, or we take the noise efforts you already have and unify them under one umbrella. Either way the job is the same. Give the community a real way to be heard about noise and overflight, and explain aircraft noise in language people actually use. Your tenants and users need that education as much as your neighbors do.

It separates your airport from the city or county that runs it. A GA field with its own identity reads as an economic engine for the region instead of one more government department, and pilots, employees and neighbors recognize it on sight. That takes more than a logo: identity, messaging, visuals and stakeholder engagement all feed the same brand. Every GA airport has a story, and the brand gets people to stop and hear it.

A page buried inside a city or county site can only do so much. Pilots and prospective tenants need your services and leasing details, and the community needs accurate information around the clock, not just when the government webmaster is free. A standalone site serves all three. We’ve built GA sites, including project sites for master plans, on Foxtrot, our WordPress CMS for airports, built around WCAG 2.1 AA.

We ask, in two stages. First come focus groups and interviews with airport managers, tenants, nonprofits and commissioners. Then a survey measures how widely those views are held. For Los Angeles County’s five general aviation airports, that meant 7 virtual focus groups, 10 in-depth interviews, a tenant survey with 94 responses and a community survey with 171. The findings shape the messaging, and the survey can be repeated yearly.